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I realized about 1 month ago that I had trouble with my laptop downloading files from the internet using Wifi I realized this the first time after a factory reset and am not sure whether the problem had already been present before. Downloads of medium to large files e. This was independent of the network I tried it at multiple networks, with different laptops, only my HP would show problems or the used browser.

I contacted the HP customer service, which, after making sure that my software wifi drivers etc. My question is whether no other users have reported this issue? Since then I have again reset my laptop to factory setting to make sure that no new software is causing the problem but the issue persists.

Therefore I would be quite surprised if no other people have reported similar issues… I have pretty much given up hope by now but would of course be thankful for any helpful advice. First, check here if your drivers are up to date, especially these :. You should first delete your old wireless driver, reboot and manually install the new one. Try to disable or better: uninstall it. Thank you very much for your answer. I deleted my wireless driver, rebooted and installed the P version.

I updated the BIOS system I didn’t have the newest version and updated everything I found under driver-chipset on the hp software and drivers download page.

I disabled the location service. I don’t use mcafee and don’t have any extra antivirus software installed. I rebooted the computer whenever promted to. Unfortunately the issue was not solved. If the above steps still have no effect, I would download the free edition of malwarebytes and scan your system, just to make sure there isn’t any malware or virus active that might restrict your wireless connection. Thank you again for your answer.

I tried all your suggestions and although in the beginning I didn’t see any change, at the moment everything seems to work fine and has also been working in the last couple of days. Therefore I assume something did the trick. Thank you for your help! Apparently this issue was only solved temporarly. I mostly didn’t use windows in the meantime and I believe there were some windows-updates and also a wifi-driver update but in any case the issue is back.

I tried all the stuff already suggested but nothing seems to help, so if there are any more ideas I would be thankful. Didn’t find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Fix Windows 10 Update Issues. Create an account on the HP Community to personalize your profile and ask a question.

Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. All forum topics Previous Topic Next Topic. New member. Message 1 of 6. HP Recommended. Operating System: Microsoft Windows 10 bit. Thank you very much! I have the same question. Tags 2. Level 4. Message 2 of 6. P You should first delete your old wireless driver, reboot and manually install the new one. Message 3 of 6. Message 4 of 6. A few more possible solutions. Message 5 of 6.

Message 6 of 6. Hello, Apparently this issue was only solved temporarly. If you think you have received a fake HP Support message, please report it to us by clicking on “Flag Post”. By using this site, you accept the Terms of Use and Rules of Participation.



HP PCs – Connecting to Wi-Fi Networks (Windows 10) | HP® Customer Support

HP Laptop Not Connecting to WiFi on Windows 10 · Step 1: Reinstall Wireless Adapter Driver · Step 2: Update Wireless Adapter Driver · Step 3: Check. Learn how to connect to Wi-Fi networks and change your Wi-Fi settings. This document applies to HP and Compaq computers with Windows


HP Wireless Assistant – Download.HP PCs – Slow Internet Troubleshooting (Windows 10, 8) | HP® Customer Support


That being said, click the download button, and apply the present software on your product. Also constantly check with our website to stay up to speed with latest releases. It is highly recommended to always use the most recent driver version available. Try to set a system restore point before installing a device driver.

This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer. HP Wireless Button Driver 1. Download HP Wireless Assistant 4. We have tested HP Wireless Assistant 4. We certify that this program is clean of viruses, malware and trojans. Sorry this didn’t help. Thanks for your feedback. Choose where you want to search below Search Search the Community.

Search the community and support articles Windows Windows 10 Search Community member. I am not able to connect with my wifi in windows 10 after recent update. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. Try these things first to help you fix or narrow down the connection problem. Select the “No internet connection” icon No Internet connection on the right side of the taskbar, and make sure Wi-Fi is turned on.

If it isn’t, select it to turn it on. Also, make sure Airplane mode is turned off. Screenshot of Wi-Fi tile Afterwards, see if a Wi-Fi network you recognize and trust appears in the list of networks.